Customer Service


CUSTOMER SERVICE and ORDER STATUS – Please email us at Info@OMRgoods.com

 

CARRYING OUR PRODUCTS – If your store, catalog, or website are interested in carrying any of our products, please email Meg@OMRgoods.com

 

REFUNDS

We take great care in manufacturing our goods and do our very best to ensure your order arrives safe and sound. If you are unsatisfied with your order for any reason, we are happy to issue a full refund (excluding shipping and handling fees) if the product is returned within 14 days of its receipt. Your refund will be issued in the original form of payment, for the actual amount paid, excluding shipping, handling and tax. Your item must be unused, unworn, unwashed, and undamaged, and returned in the original packing materials. Use of Discount Codes of 30% or Greater will be considered Final Sales: those items cannot be returned or exchanged. Return shipping costs are deducted from your refund.

 

To request a refund, please email us at Info@OMRGoods.com. Our office hours are Monday thru Friday, 9am-5pm EST.  Be sure to include your name and order number, as well as the reason for your return so we can help serve you better in the future.